Terms of Service

Last Updated: October 29, 2026

1. Agreement to Terms

By accessing or using the Asterdoc website, open-source software, and related services (collectively, the "Services") provided by Paradoc AI, Inc. ("Asterdoc," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not access or use our Services.

These Terms constitute a legally binding agreement between you and Asterdoc. Please read them carefully before using our Services.

2. Description of Services

Asterdoc is a "Documents as Code" platform. Our Services include, but are not limited to:

The Asterdoc website, including documentation and resources located at asterdoc.com
The Asterdoc console at console.asterdoc.com, the Asterdoc API, the MCP server, and Asterdoc Sign
Open-source software libraries distributed via NPM
JSON schema files hosted on our servers for document validation
Source code and documentation hosted on GitHub
Email newsletter communications
Contact and inquiry submission forms

We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice.

3. Use of Open-Source Software

3.1 License Grant

Our open-source libraries are made available under the MIT License. Subject to the terms of the MIT License, you are permitted to use, copy, modify, merge, publish, distribute, sublicense, and sell copies of the software.

3.2 Disclaimer of Warranty

The open-source software is provided "as is" and "as available" without warranty of any kind, express or implied. The full terms of the MIT License govern your use of the software.

3.3 Third-Party Platforms

When you obtain our software packages via NPM or other package managers, your use of such platforms is subject to their respective terms of service and policies. We are not responsible for the operation or policies of third-party platforms.

4. Use of JSON Schemas

Our JSON schemas are made available for document validation purposes. You may freely use these schemas in your applications and workflows. We reserve the right to update, version, or modify schemas at any time. It is your responsibility to ensure compatibility with any schema updates.

5. Credits, Fees, and Payment

This section applies to paid use of Asterdoc: the console at console.asterdoc.com, the Asterdoc API, the MCP server, and Asterdoc Sign. Each organization has its own billing account. Prices are in US dollars.

5.1 Plans

Pro Trial. A new account's first organization starts on a 14-day Pro Trial. It needs no card. It includes $25 of usage at Pro rates. When it ends, the organization moves to Free.
Free has no monthly fee. It includes $5 of usage every 30 days.
Pro costs $199 a month, or $1,990 a year. It includes $50 of usage every 30 days and 25 seats, and its usage rates are 30% lower than the standard rates. Each seat past 25 costs $10 a month.
Enterprise prices are set in a signed order form or agreement.

Included usage resets every 30 days. Unused included usage does not carry over.

5.2 Usage and Credits

Metered operations are charged as you use them. The standard rates are:

Validate: $0.001 per call
Fill or prefill: $0.0025 per call
Render: $0.01 per page
Convert: $0.01 per page
Prepare: $0.01 per output page
Seal: $0.01 per call
AI extraction: $0.02 per page
Hosted agent runs: $0.005 per 1,000 model tokens
Asterdoc Sign: $0.50 per completed envelope. A declined or voided envelope is not charged.
Parse: no charge

For rendered HTML, Markdown, or Word output, a page is 2,000 readable characters.

Usage is taken first from your included usage, then from your credits. Credits are a prepaid balance in US dollars. Credits you buy do not expire.

When your included usage and credits run out, we refuse new metered calls until you add credits. Some work is priced only after it finishes, such as an extraction job or an agent run. If that work costs more than your balance, you owe the difference. We take it from your next credit purchase before the rest goes to your balance.

Test mode is free up to your plan's test allowance. We refuse test work past the allowance and do not charge for it.

5.3 Buying Credits

You buy credits by card through Stripe, from $10 to $1,000 per purchase. A balance can hold up to $5,000.

You can turn on auto-recharge. When your balance falls below a level you set, we charge your saved card for an amount you set, up to a limit you set for each 30 days. That limit can be at most $10,000. Auto-recharge is off until you turn it on. If you dispute a card payment, we turn auto-recharge off.

If a credit purchase is refunded or reversed by a dispute, we remove the matching credits from your balance.

5.4 Subscriptions

Pro renews each month or year until you cancel it. Stripe charges your card at the start of each period. If you cancel, Pro stays active until the end of the period you paid for. The organization then moves to Free. If you change plan or switch between monthly and yearly billing, Stripe prorates the charge.

If you delete an organization, its subscription ends at once and the unused part of the period is not refunded.

If a subscription payment fails and stays unpaid, the subscription ends and the organization moves to Free.

5.5 Taxes

Prices do not include taxes. Stripe works out sales tax, VAT, or a similar tax from your billing address and adds it to the charge. You can give a tax ID at checkout. We need your billing address to work out the tax.

5.6 Payments You Collect

Asterdoc lets you collect payments from your own payers, for example in a form or before a signature. These payments are made on your own Stripe account, which you open through Stripe's onboarding. You are the seller, and Stripe's terms apply to your account. Stripe charges its processing fees to your account. Refunds, disputes, and chargebacks on these payments are also charged to your account.

For each payment, Asterdoc takes a fee of $1.00 plus 4% of the amount. The smallest payment you can collect is $10.00. In other currencies we use fixed equivalent amounts. If you refund a payment, our fee is refunded in proportion to the amount you refund.

5.7 Price Changes

We may change prices. We will tell you at least 30 days before a change applies to your account. If you are on Pro, you keep your plan price until your first renewal after that notice period.

5.8 Refunds

Credits are not refundable, except where the law requires it and in one more case: if we stop offering Asterdoc, or close your account without cause, we refund the credits you bought and have not used.

5.9 Order Forms

If you have a signed order form or agreement with us, its prices and payment terms apply where they differ from this section.

6. Acceptable Use

6.1 Permitted Use

You agree to use the Services only for lawful purposes and in accordance with these Terms.

6.2 Prohibited Conduct

You shall not, and shall not attempt to:

Access or use the Services for any unlawful purpose or in violation of any applicable laws or regulations
Gain unauthorized access to our systems, networks, or servers
Interfere with, disrupt, or impose an unreasonable burden on the Services or the networks connected thereto
Use any automated system, including robots, spiders, or scrapers, to access or extract content from the Services without our express written permission
Transmit any viruses, malware, or other malicious code
Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity
Circumvent, disable, or otherwise interfere with any security-related features of the Services

6.3 Enforcement

We reserve the right to investigate and take appropriate action against anyone who, in our sole discretion, violates these provisions, including reporting such conduct to law enforcement authorities.

7. Intellectual Property Rights

7.1 Asterdoc Property

Except for open-source components expressly licensed under the MIT License, all content, features, and functionality of the Services, including but not limited to text, graphics, logos, icons, images, and software, are the exclusive property of Asterdoc and are protected by copyright, trademark, and other intellectual property laws.

7.2 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal or internal business purposes.

7.3 Restrictions

You shall not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any content from the Services, except as expressly permitted herein or as otherwise authorized in writing by Asterdoc.

By subscribing to our newsletter, you consent to receive periodic electronic communications from us regarding product updates, announcements, and related information. You may unsubscribe at any time by following the unsubscribe instructions provided in each email communication.

9. Contact Form Submissions

When you submit information through our contact form, you represent and warrant that the information you provide is accurate and complete. We may use the email address you provide to respond to your inquiry. We reserve the right to retain records of such communications for our internal purposes.

10. Third-Party Links and Services

The Services may contain links to third-party websites or services, including but not limited to GitHub and NPM. Such third-party services are not under our control, and we are not responsible for their content, privacy policies, or practices. Your use of third-party services is at your own risk and subject to the terms and conditions of those services.

11. Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED. WE MAKE NO WARRANTY REGARDING THE QUALITY, ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS, OR RELIABILITY OF ANY CONTENT OBTAINED THROUGH THE SERVICES.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ASTERDOC, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICES.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICES EXCEED ONE HUNDRED DOLLARS ($100).

THE LIMITATIONS OF THIS SECTION SHALL APPLY REGARDLESS OF THE FORM OF ACTION, WHETHER BASED ON WARRANTY, CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND REGARDLESS OF WHETHER WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13. Indemnification

You agree to defend, indemnify, and hold harmless Asterdoc and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to attorneys' fees) arising from or relating to: (a) your use of the Services; (b) your violation of these Terms; or (c) your violation of any rights of any third party.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the state and federal courts located in Delaware for the resolution of any disputes arising out of or relating to these Terms or the Services.

15. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other provision of these Terms. The remaining provisions shall continue in full force and effect.

16. Waiver

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by Asterdoc.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Asterdoc regarding your use of the Services and supersede all prior and contemporaneous agreements, representations, and understandings between you and Asterdoc.

18. Modifications to Terms

We reserve the right to modify these Terms at any time in our sole discretion. If we make material changes to these Terms, we will update the "Last Updated" date at the top of this page. Your continued use of the Services following the posting of revised Terms constitutes your acceptance of such changes.

19. Contact Information

If you have any questions regarding these Terms, please contact us at asterdoc.com/contact or via email at legal@asterdoc.com.